- Joined
- Aug 23, 2002
- Posts
- 2,996
The reason is because I preordered SFV limited edition On Friday
I got an email this morning asking for ID and utility bill to be scanned to them in the form of driving licence or passport along with a electric bill
I have never heard of this and I have ordered from international countries like USA and Japan before
This is the email
Message:
Thank you very much for your order!
We have received a payment on our website from your credit card: however, in order to protect the security of this transaction and as instructed by our bank, we need to confirm that this order & payment is legitimate.
In order to do so and validate your order quickly, please confirm that this order is indeed legitimate, and please email us as soon as possible the following documents:
1/ a copy/scan of passport, or ID card, or drivers license
AND
2/ a proof of residence at the same address - gas/electricity bill will do for instance.
We are very sorry for the inconvenience! This is only for verification purposes, and meant to protect you from fraudulent use of your payment method. Please rest assured that your personal details will not be shared with any third-party, and that our privacy policy is extremely strict!
Please send us the documents within 10 business days at the latest. If we don't receive your documents after this time, unfortunately verification will fail and your order will be automatically cancelled.
Sorry for the inconvenience, and thank you again for your understanding.
I got an email this morning asking for ID and utility bill to be scanned to them in the form of driving licence or passport along with a electric bill
I have never heard of this and I have ordered from international countries like USA and Japan before
This is the email
Message:
Thank you very much for your order!
We have received a payment on our website from your credit card: however, in order to protect the security of this transaction and as instructed by our bank, we need to confirm that this order & payment is legitimate.
In order to do so and validate your order quickly, please confirm that this order is indeed legitimate, and please email us as soon as possible the following documents:
1/ a copy/scan of passport, or ID card, or drivers license
AND
2/ a proof of residence at the same address - gas/electricity bill will do for instance.
We are very sorry for the inconvenience! This is only for verification purposes, and meant to protect you from fraudulent use of your payment method. Please rest assured that your personal details will not be shared with any third-party, and that our privacy policy is extremely strict!
Please send us the documents within 10 business days at the latest. If we don't receive your documents after this time, unfortunately verification will fail and your order will be automatically cancelled.
Sorry for the inconvenience, and thank you again for your understanding.
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