- Joined
- Jul 25, 2011
- Posts
- 1,519
So I got a letter on Monday from the USPS stating that a package I sent to Canada was destroyed in transit when the truck crashed and caught on fire (R.I.P. KOF 95 and KOF 2003 MVS carts).
I sent First Class International which does not come with insurance (the buyer did not request insurance). I'm trying to work with the USPS, but I doubt they'll issue any sort of refund.
What's the protocol in this sort of situation? Does the buyer get back every cent (payment for item, shipping, and PayPal fees) while the seller is left to eat all costs?
I sent First Class International which does not come with insurance (the buyer did not request insurance). I'm trying to work with the USPS, but I doubt they'll issue any sort of refund.
What's the protocol in this sort of situation? Does the buyer get back every cent (payment for item, shipping, and PayPal fees) while the seller is left to eat all costs?