For the record, I don't like public shaming, especially when it goes on for too long. Mike and Dave have agreed to work things out. Admittedly, it took a public post to do so, but the end goal was reached.
As long as Dave and mike work it out, the mission was accomplished.
You guys are all hilarious...I even found it entertaining. At the end of the day Mike and I entered into a transaction to buy a multi cart. I buy it as he advertised it as working. When i try the cart for the first time it doesnt work in my omega. Then I try it the next morning at my office and it doesnt work in my cab. I ask mike what the issue is and notify him i want to return it for a refund. Mike tells me its probably not defective and mentions problems with enlarged pcb and possibly needing to shave the sides. Tells me to google and he contacts cliff. Cliff messages me thread and calls me and explains what to do. Mike recommends I do it and tells me if i dont get it working he will still take return even if I shave down sides etc.
I shave down sides it still doesnt work. I ask for refund. Mike responds and starts changing his tune about providing refund making a judgement call that I may have damaged a pcb and telling me that they are fragile etc. and I get the notion he is setting me up to tell me he cant refund me because the cart was tampered with. All the way around sticky situation.
On another aspect - you guys are great. Yes I own a debt collection agency. That doesnt make me a bad guy in the least. I do have to have a certain type of demeanor on the phone. Direct, monotone and professional. Sometimes we get in arguments, sometimes we have to sue and/or garnish wages etc. At the end of the day we only exist because people borrow money and refuse to pay it back after signing an agreement claiming they would do so. Debt collections has a bad rap - I agree. I love it and its all I have ever done since 2000. There are two types of people in collections, those who are sick, unemployed or facing true hardship and those who never intended to pay back borrowed money in the first place. My office is nice, polite and courteous in most cases unless we reach the later.
As for my pic, that is me. It is 6 years old. You guys act in a manner where you think you found a gold mine or something - or gathered "dirt" on me. I put my picture on my websites, facebook etc along with my name because I have nothing to hide. We are legitimately licensed and compliant in our business. I pay my taxes and we operate an ethical shop. You found a page of 1-800 note complaints. I have dealt with 77,000 debtors in the last 5 years and my office has generated 27 complaints in 5 years. Given the ratio we are one of the better maintained and ethical companies in our industry. You would be hard pressed to find any agency that doesnt have complaints on their logs. It comes with the territory - we deal with grimy people. People who wine and complain when we do our job. If they paid in the first place we wouldnt exist!
I am Mormon. I worship none other than Jesus Christ. My church is called The church of Jesus Christ of Latter day saints. I have been through the temple, I pay my tithing and try my best to treat others with love and respect...it does not mean I am perfect and don't make mistakes. Maybe I was wrong when I said something about Mike's scripture on his avatar. That takes guts and he worships the same savior I do.
As for my past deals I have feedback of less than 30. As you all know people dont always leave feedback. I have done over 100 deals and maybe have 3 bad deals to my name. One deal where I first got into the neo and thought I hit the gold mine when I bought a metal slug conversion for $300 bucks. I was still learning and tried to sell it as a legit real cart. I realized it was wrong and advertised it as a conversion.
Secondly I had an issue where i advertised a neo system for a buddy of mine as he didnt have an account or internet access. I advertised it as having matching serials and near mint etc. A user bought it and then received the item and it wasn't as advertised. I wasn't into collecting the neo at that time, I was busy with other things and hadn't ever gone back online to really take care of the deal or check up on it. Later on I came back and paid him the difference to clear my name and make it right.
Most recently an issue occurred where i sold a user some wii games. He wasnt happy with the condition and I asked him to send back for a refund. When that occured he had sent it to my old address because my shipping company used a label that had my old address on it. I didnt know that. I told him i never got the games back and he insisted I did and wanted his refund. I found out what the problem was finally and everyone shunned me as if i was being dishonest. a couple weeks later the games ended up back on the users doorstep as return to sender because it was a bad address. He notified me and I told him to keep the games. This was after I refunded him.
Lastly, I do not need money. Yes my sister in law passed away suddenly. She left behind 4 kids and a husband. He needed money. I gave the guy 4 grand towards funeral expenses and as for the rest I knew my buddies in the industry would help out and I wanted to do everything I could to help. Thats why you found the post. It wasnt to benefit me in any way.
There are two types of people on these forums. Those that are here for drama who have no life, no woman, no kids and are lucky if they even work and then those that lead professional lives, some with families and kids and are ethical people.
I am one of the latter - I have 4 children with a 5th on the way. I am married and I own two companies. I have nothing to hide from anyone. I will try my best to right any wrong and I agreed to resolve it with Mike on amicable terms. If you would like feel free to continue the shaming - it doesnt bother me its part of the drama and all in good times...Its the price you pay for being a member on these forums. No one has a squeaky record where every transaction is flawless.
Anyways - hope you all have a great afternoon. Ill be wrapping this up with mike. Those that think ill of me - your entitled to your opinion. Oh and last - I only mentioned the whole "bootleg" thing because if mike was going to pull shady and not give a refund for his defective cart then I was trying to make a point that paypal would have my back. I would get my money anyways. If he was going to be a jerk about things I still had my way to settle the score. However - it wont come to this...he has made it clear as have I that we will resolve the issue on mutual terms. THANKS!